Service Advisor

Salary: up to £32k per annum, plus bonus

Person Specification:

  • Extensive experience in a Service Advisor Role or Customer Complaints role;
  • Experience in dealing with difficult customers and problem solving;
  • Brand Experience;
  • Have a proven track record of delivering outstanding customer service;
  • Knowledge of the Motor industry, parts and service;
  • Excellent communication and organisational skills;
  • Ability to communicate equally with mechanics, customers and senior management;
  • Extensive knowledge of Microsoft Office (Outlook, Excel, Word, etc)